Privacy Policy

Safran Travel Agency

Last updated: 2025

Safran Travel Agency (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or contact us.

1. Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number
  • Travel preferences and destination details
  • Passport or identification details (only when required for bookings or visa processing)

Non-Personal Information

  • Browser type and device information
  • IP address
  • Pages visited on our website
  • Date and time of visits

2. How We Use Your Information

  • Process flight bookings, hotel reservations, visas, and travel arrangements
  • Respond to inquiries and provide customer support
  • Communicate travel updates, confirmations, and important notices
  • Improve our website, services, and customer experience
  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only when necessary with:

  • Airlines, hotels, insurance providers, and travel partners
  • Government authorities for visa or immigration processing
  • Payment processors for secure transactions
  • Legal authorities where required by law

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

5. Cookies

Our website may use cookies to enhance user experience, analyze website traffic, and remember user preferences. You may disable cookies in your browser settings, though this may affect website functionality.

6. Your Rights

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for data processing

7. Third-Party Links

Our website may contain links to third-party websites. Safran Travel Agency is not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Safran Travel Agency
Email: info@safran.co.ke
Phone: +254 701 191633
Location: Eastleigh, BBS Mall Nairobi